It can't — by design. bigfish continuously watches your vehicle's charge or fuel against the reserve threshold you set. As your car approaches that floor, the system stops accepting new rides, safely completes any trip already underway, and autonomously routes to the nearest fast-charger or fuel station.

Only once it's topped up does it return to service — or it heads home, always staying above the limit you defined. The fleet never knowingly starts a trip it cannot finish, so being stranded simply isn't on the table.

Two layers work together. First, in-cabin monitoring uses discreet sensors to detect incidents, mess, smoking or misuse and attribute them to the specific trip and rider responsible — riders are rated and charged accordingly.

Second, every bigfish mile is covered by a built-in commercial insurance layer that we provide. Physical damage and excessive wear are handled through the platform, with claims managed for you — so protecting your asset doesn't come out of your pocket.

While your vehicle operates autonomously under bigfish, trips are covered by our commercial insurance layer. You are not exposed the way you would be simply lending your car to a stranger.

Coverage, incident handling and claims all run through bigfish for miles driven in Fleet Mode, so responsibility sits with the platform operating the vehicle — not with you.

The bigfish device is an OpenPilot-class driving system that operates only inside mapped, approved zones and within conservative speed and condition limits. It is continuously monitored and receives over-the-air safety updates.

If conditions ever move beyond its operating envelope, the system hands control off or brings the vehicle to a safe, controlled stop rather than pressing on.

Yes — recall is a single tap. Your vehicle safely ends or completes its current trip and returns to you. Your schedule always overrides the fleet; bigfish only ever uses the idle time you choose to release.

Most modern EVs, hybrids and gas vehicles with electronic steering and the required onboard interfaces are supported. The fastest way to know for certain is a free compatibility check, which confirms your exact make, model and year.

Never. You set the operating windows — an hour overnight, weekday office hours, or just weekends. Idle time is the only time bigfish ever puts to work.

In-cabin monitoring flags cleanliness issues and triggers servicing where available, while riders are rated and charged for any mess. Standards are enforced through the platform so your car stays presentable.

Earnings accrue per trip and are deposited to your linked account on a regular cycle. The app gives you a full statement of trips, hours and energy used, so every dollar is traceable.

No — the estimator is illustrative, not a promise. Real earnings depend on your city, live demand, the hours you release and your vehicle's condition. We deliberately keep estimates grounded rather than inflated.

A compatibility check is free and carries no commitment. From there, bigfish runs on a transparent revenue share — you only pay a percentage when your vehicle actually earns, so incentives stay aligned with yours.

You can, at any time, from the app. Operationally, bigfish uses encrypted telemetry only to dispatch trips, ensure safety and pay you accurately.

Your data is encrypted end-to-end, access is tightly restricted to what operations require, and we never sell your personal location history.

You can deactivate at any time. Your vehicle exits the fleet immediately, and your personal data is handled according to our retention policy, with export and deletion available on request.